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These answers cover common GoGoGo Discounts configuration questions. If you are new, complete a simple product campaign in the quickstart before adding conditions.
Ordinary discount configuration does not require theme code changes. Automatic gifts require the current theme’s app embed and real cart tests. Special themes and third-party carts need separate checks.
Enter the amount removed: 10 means 10% off, 20 means 20% off, and 100 makes the discount target free.
Automatic discounts calculate when eligible. Manual codes require correct code entry at checkout. Both still depend on customers, conditions, markets, and dates. Automatic gifts do not support codes.
The editor supports 3–32 English letters, digits, underscores, or hyphens and offers random generation. Copy an activated campaign if you need to change its method.
No. Buy X get Y requires all items to be present; same-product BOGO needs two units. Use automatic gifts with the theme embed for system-added rewards.
Variants are equally likely candidates. Multiple variants of one product count separately. Select at least two. An available chosen gift remains unchanged on refresh while eligibility is retained.
A single Spend X save Y rule does not automatically repeat. Use and test tiers for different offers at different thresholds.
Yes. Configure condition scope and product discount scope separately. To count only one collection toward a threshold, select that collection in the condition too.
Yes. Native eligibility and conditions both apply. All customers does not bypass a tag condition.
Not currently. Use all customers with tag conditions when appropriate. Automatic gifts do not support selected markets or customer segments.
No. Check rule selection within a campaign, both campaigns’ combination permissions, and Shopify checkout restrictions.
It cannot guarantee this. Automatic campaigns require login and record usage after orders; near-simultaneous orders may reuse them. Strict total redemptions are available only for manual codes.
The current editor uses Beijing time (UTC+8). Convert international dates first and verify the resulting scheduled, active, or expired status.
These paths may bypass automatic gifts. The ordinary Online Store cart is the main supported flow. Shop Pay, headless storefronts, and third-party carts need integration checks.
Still need help? Follow troubleshooting or the Chinese support entry.